Chen ToursRiviera Maya · Playa del Carmen

Riviera Maya · Playa del Carmen · Cancún · Tulum

You didn't fly all this way to haggle with tour vendors.

Book Chichén Itzá, cenotes, catamarans and Xcaret at the same price locals pay, before you board the plane. Checkout takes two minutes. Free cancellation up to 24 h before pickup.

  • Local counter prices
  • Card, Apple Pay, Google Pay
  • Hotel pickup included
  • A real person, on WhatsApp
Playa del Carmen · 29°C ☀️
CH

Mr. Chen

online

Hi Mr. Chen! Just booked Chichén Itzá, Sept 14, 2 adults · Hotel Xcaret · ref CHN-7K3Q ✅
¡Perfecto Sarah! Payment received, you're confirmed. Pickup 7:00 am at the lobby. 🌴
I'll message you the night before with the van details. See you Sunday!

Local price

from $83

per person · pickup incl.

The old way

Day one in paradise, spent comparing laminated price sheets.

Every hotel lobby, every corner of 5th Avenue, someone wants to sell you the same tour at a different price. Half your afternoon gone, and you're still not sure you got a deal.

Zero-risk booking

Nothing to lose by reserving now.

  • ✓ Secure checkout: card, Apple Pay, Google Pay.
  • ✓ Free changes or cancellation up to 24 h before.
  • ✓ Whatever you paid is refunded in full inside that window.
  • ✓ Operator cancels for weather? Full refund or free reschedule.

Worst case, you change your mind and get every dollar back. Best case, your whole trip is sorted before you land.

Local prices, locked from home

The same rates Mr. Chen quotes at the counter in Playa. No lobby markup, no booking-site fees.

Pay your way, securely

Card, Apple Pay or Google Pay via Stripe. Pay in full, or hold your spot with a 20% deposit.

One WhatsApp thread, one human

Mr. Chen confirms your booking, sends your pickup time, and answers questions during your whole trip.

Free changes up to 24 h before

Plans change on vacation. Move the date or cancel. Deposits are refunded inside the window.

Top picks

The tours worth a vacation day

Prices are per adult, the same rate Mr. Chen quotes at the counter. Pay online in full, or hold your spot with a 20% deposit.

All 13 tours
Xcaret Plus
$205/adult
Full day + evening show

Xcaret Plus

50+ attractions, underground rivers, and the night show.

  • Underground river swims
  • More than 50 attractions
  • Buffet meal in the Plus area
or hold your spot: $43 down · child $157
Details
Tulum + Cobá + Cenote
Video$125/adult
Full day

Tulum + Cobá + Cenote

Ruins on a cliff, a pyramid you can climb, and a cenote swim.

  • Tulum clifftop ruins over the sea
  • Cobá jungle pyramids
  • Fresh-water cenote swim
or hold your spot: $27 down · child $104
Details
Cozumel Snorkel
Video$83/adult
Half day

Cozumel Snorkel

El Cielo, Palancar & Colombia: the best reefs in Mexico.

  • Snorkel El Cielo, El Cielito, Palancar & Colombia
  • World-class visibility
  • Boat trip with crew
or hold your spot: $18.60 down · child $69
Details

Build your own tour

Looking at the menu and don't crave anything?

We customize your tours. Private drivers, mix-and-match cenotes and ruins, a boat just for your crew, a birthday on the water. Tell Mr. Chen what you're dreaming of and he'll build the day around it.

🎉 For groups of 9+ we make your vacation fantasies come true.

  • Private Chichén Itzá at sunrise, before the crowds
  • Two cenotes + Tulum in one relaxed day
  • Yacht or catamaran just for your group
  • Bachelor(ette) or birthday day out
  • Airport → hotel transfer with a cenote stop
  • Multi-day itinerary for a family reunion

How it works

Three taps. Then go pack.

  1. 1

    Pick your tour, pay securely

    Choose a tour, tell us your hotel and group, and pay online: in full or just a deposit. Card, Apple Pay or Google Pay.

  2. 2

    Mr. Chen confirms on WhatsApp

    Your booking opens pre-written in WhatsApp with your paid reference. Hit send. Mr. Chen confirms your pickup time personally, usually within the hour.

  3. 3

    Show up. That's it.

    The van picks you up at your hotel. Paid in full? Nothing else to do. Deposit? Settle the rest in cash or card on the day.

Pay your way

Two honest options, one secure checkout.

Card, Apple Pay or Google Pay, processed by Stripe. Free changes and cancellation up to 24 hours before pickup, whichever option you pick.

Local price

Pay in full now

  • The listed price, nothing more
  • Card, Apple Pay or Google Pay
  • Done in one step, spot secured
  • Full refund if you cancel 24h+ before
20% today

Reserve with a deposit

  • Pay 20% online now to hold the spot
  • +10 USD per person
  • Rest on tour day: cash (usd or mxn) or card
  • Deposit fully refunded if you cancel in time
Mr. Chen, your local tour advisor

Meet Mr. Chen

The CHEN in Chichén.

Mr. Chen has spent 30+ years booking tours for visitors in Playa del Carmen. He knows which operators show up on time, which cenote is empty at 9 am, and which day the catamaran is worth it. Chen Tours is just his counter, online: same prices, same person, one WhatsApp thread.

English · Español · Français · Deutsch · PortuguêsEvery day · 8:00 – 21:00 (Cancún time)

Happy clients

What people say after the trip

Real reviews left on Facebook. “Carlos” is Mr. Chen: same person, same counter, now one WhatsApp away.

Melanie & family

Netherlands

“We learned so much and received the love of Mexico through Carlos (Mr. Chen). He told us the most beautiful excursions and took all the time to explain them to us. He is our hero from Mexico and we hope to see him again.”

Happy client

“He is amazing xx”

via Facebook
Pauline

UK · Isla Mujeres, Holbox, Cobá & Tulum, Xel-Há

“We booked 4 excursions with Carlos (Mr. Chen) with MKT Tours and they were all fab. Can't credit the man enough. All excursions were excellent. Isla Mujeres, Holbox, Cobá and Tulum and the Xel-Há.”

Adrian

Chichén Itzá & Xel-Há

“We did two tours with MKT, to Chichen Itza and Xel-Ha water park. Xel-Ha was the highlight of our trip, the Mexican food at Cocina del Pueblo was great and we would definitely go again. We got good prices too. Highly recommended. Thanks Carlos (Mr. Chen)!”

Questions

The stuff people ask Mr. Chen at the counter

How does paying work?
Two options, both online with card, Apple Pay or Google Pay. Pay in full at the listed local price and you are done. Or hold your spot with a 20% deposit for $10 USD more per person, and pay the rest in cash or card on tour day.
Are these really local prices?
These are the same prices Mr. Chen quotes at the counter in Playa del Carmen, not the marked-up rates in hotel lobbies or on the big booking sites. Mr. Chen works directly with the operators, and the site just lets you lock that price from home.
Is my hotel included in the pickup?
Almost every tour includes round-trip transportation from hotels between Cancún Hotel Zone and Tulum. Tell us your hotel when booking and Mr. Chen confirms your exact pickup time the evening before.
What if I need to cancel or change the date?
Free changes and cancellations up to 24 hours before pickup, just message Mr. Chen on WhatsApp. Whatever you paid online is refunded in full inside that window. Weather cancellations by the operator are always refunded.
Who am I actually booking with?
With Mr. Chen, a real person who lives in Playa del Carmen and answers his own WhatsApp. He confirms every booking personally, sends your pickup details, and is one message away during your whole trip.
Are park fees and taxes included?
We list any dock fees, park taxes or extras right on each tour page instead of surprising you at pickup. Anything marked “not included” is paid on-site, usually in cash.
Can I book something that isn't on the list?
Yes, private yachts, scuba, horseback riding, whale-shark season trips (June–September), and custom days out are all available. Message Mr. Chen and tell him what you have in mind.

Something else? Ask on WhatsApp or use the chat bubble.

Local prices. A real local. One WhatsApp away.

Sort the tours tonight. Spend tomorrow on the beach.